Terms & Conditions

Eligibility:

You must be at least 18 years of age or have parental consent to use our services.

Agreement:

Your use of the platform constitutes acceptance of these terms. If you do not agree, please discontinue the use of our products and services.

Services Provided:

Credence Tracker offers GPS tracking devices and related services designed for fleet management, personal security, and asset monitoring. Our services include real-time tracking, alert systems, and data management.

Tracking Services:

You will receive access to real-time tracking features for vehicles or other assets equipped with Credence Tracker devices. Subscription Model: Use of our services may be subject to subscription fees based on your selected plan.

Device Installation and Usage:

To access our tracking services, you are required to install Credence Tracker devices in your vehicles or assets. Installation guidelines and user manuals are provided for proper setup.

User Responsibility:

The proper installation and use of devices according to provided instructions is the user’s responsibility. Incorrect installation may result in limited functionality.

Device Compatibility:

Not all vehicles may be compatible with the tracking devices. It is your responsibility to verify compatibility before installation.

Subscription and Payments:

Use of our GPS tracking services may require a subscription. All fees for device purchases, subscriptions, and renewals must be paid in full before you can access the platform.

Pricing:

Subscription pricing is outlined on our website and may vary based on the selected plan.

Payment Methods:

Payments can be made via accepted methods, including credit card, bank transfer, or other designated channels.

Renewals:

Subscription services are renewed automatically unless canceled before the renewal date. Users are responsible for keeping payment information updated.

Data Collection and Privacy:

Our tracking system collects data, including location, speed, and vehicle status, to provide optimal tracking services. All data collected is handled in compliance with our Privacy Policy.

Data Usage:

The data collected is used to improve the accuracy of tracking, optimize fleet management, and provide real-time alerts. We may also use anonymized data for analytical purposes.

Data Sharing:

We do not share personal data with third parties unless required by law or to provide essential services.

User Consent:

By using the platform, you consent to the collection, storage, and processing of your data.

Limitation of Liability:

Credence Tracker strives to provide accurate and reliable services but does not guarantee that services will be error-free or uninterrupted.

1 Year Warranty:

All Credence Tracker products come with a standard 1-year warranty from the date of purchase. This warranty covers any defects in materials and workmanship under normal use. The warranty does not cover damage caused by improper use, accidents, unauthorized repairs, or modifications. To claim the warranty, proof of purchase is required, and the product must be returned in its original condition.

Liability Cap:

Our liability for any claims arising out of the use of our services is limited to the total amount paid by you for the services in the past 12 months.

Indirect Damages:

We are not liable for any indirect, incidental, or consequential damages, including lost profits, business interruptions, or lost data.

Intellectual Property:

All intellectual property rights related to Credence Tracker, including but not limited to the platform design, software, trademarks, and logos, are owned by Credence Tracker.

License to Use:

We grant users a limited, non-exclusive license to use our platform for personal or business use.

Restrictions:

You may not copy, modify, distribute, or reverse-engineer any part of our platform or devices.

Copyright Violations:

Any unauthorized use of Credence Tracker’s intellectual property may result in legal action.

User Responsibilities

Contact Information:

For any questions or concerns regarding these Terms & Conditions or the use of Credence Tracker’s services, you may contact us via the details provided on our website.

Support:

Users can reach out to customer support for any technical assistance or questions related to the use of the tracking services.

Feedback:

We encourage users to provide feedback or report any issues encountered while using our products or services.

Users are expected to comply with all applicable laws and regulations while using Credence Tracker’s services and devices.

Lawful Use:

You must use our services in compliance with all local, national, and international laws.

Unauthorized Access:

You agree not to tamper with or attempt unauthorized access to our devices or platform.